Telesales Representative

We are seeking a highly motivated and disciplined Telesales Representative to join our sales team. The successful candidate will be responsible for proactively generating leads, executing cold/warm calls, and closing sales directly over the phone to meet strict monthly quotas.

Key Responsibilities

• High-Volume Outreach: Make a minimum of 100+ outbound calls per day to new prospects and existing clients.
• Target Adherence: Meet or exceed strict daily, weekly, and monthly sales quotas and KPIs (e.g., number of sales, revenue generated).
• Script Compliance: Utilize approved company scripts and talk tracks to introduce products, overcome objections, and close sales.
• Lead Generation/Qualification: Qualify sales leads based on corporate criteria (e.g., BANT) and convert them into closed deals.
• CRM Discipline: Accurately log all call activity, notes, and next steps in the CRM system (e.g., Salesforce, HubSpot) in real-time.
• Objection Handling: Persist through high rejection rates by professionally addressing customer doubts and grievances to preserve the company’s reputation.
• Reporting: Produce daily activity reports, including call volume, sales, and lead generation figures.

Required Skills & Qualifications

• Experience: 1–3 years of proven experience in a proactive B2B or B2C telesales/cold calling role.
• Communication: Exceptional persuasion, negotiation, and closing skills.
• Resilience: Ability to handle rejection calmly and maintain a positive attitude.
• Technical Proficiency: Strong knowledge of CRM software and computer systems.
• Discipline: Strong time management skills to manage call volume and follow-ups effectively.
• Education: High school diploma required; Bachelor's degree preferred.

Performance Standards

• Dials per hour must not fall below the set minimum.
• Minimum required "gross book to show rate" per fortnight.
• Regular monitoring and review of calls for quality assurance. Velvet Jobs

Work Environment

• Target-driven, competitive, and fast-paced environment.
• Standard office hours, with potential requirement for overtime to accommodate time zones.
• May work in a call center setting