Dubai, UAE – 18 November 2025 – InstaCódigo, a fast-growing software and digital transformation company specializing in AI-powered enterprise solutions, ERP systems, and intelligent automation, today announced a strategic partnership with Aura Communication, a leading Business Process Outsourcing (BPO) company providing a wide range of services including call center operations, inbound and outbound communication, and back-office support — all customized to client needs.
The partnership was successfully initiated and led by MS. Basma A. Elsheikh, Chief Business Officer at InstaCódigo, who played a key role in building this collaboration to strengthen both organizations’ capabilities in delivering flexible, high-quality customer experience solutions supported by digital innovation and intelligent technology.
Through this collaboration, InstaCódigo and Aura Communication aim to:
• Integrate advanced AI-driven CRM systems to enhance customer engagement and retention.
• Provide co-branded digital transformation and business optimization programs.
• Offer flexible outsourced customer support solutions focusing on inbound care, sales, marketing, and technical support.
• Develop joint automation projects to streamline communication and back-office operations.
• Enable corporate clients to scale their digital infrastructure and customer service capabilities efficiently.
• Share expertise in data-driven insights, workforce management, and operational excellence.
“This partnership with Aura Communication marks an important milestone in connecting smart technology with customer experience innovation,” said Basma A. Elsheikh, Chief Business Officer at InstaCódigo. “Together, we’re creating an ecosystem that transforms how businesses interact with their clients through intelligent digital systems.”
Mr, John Girguis CEO Aura Communication added:
“At Aura, our strength has always been our people experts who bring passion, pride, and professionalism to everything they do. This partnership reflects our shared commitment to excellence, innovation, and creating meaningful value for our clients through collaboration and trust.”About InstaCódigo
InstaCódigo is a fast-growing software and digital transformation company specializing in AI-powered enterprise solutions, ERP systems, and intelligent automation. The company focuses on innovation, customization, and measurable results, helping organizations transform digitally and achieve sustainable growth.About Aura Communication
Aura Communication is a leading HR and business process outsourcing company based in Egypt, We specialize in delivering end to end HR solutions, customer experience management, and operational support for businesses across multiple industries, with a people first approach and a commitment to quality, Aura helps organizations streamline their operations and achieve sustainable growth.Our mission is to empower businesses through expertise, innovation, and seamless service delivery.
